Privacy Policy
Canadian Flooring values your privacy and aims to handle personal information in a practical, limited, and responsible way. This Privacy Policy explains how information may be collected, used, stored, and shared when you contact Canadian Flooring, visit this website, request information about hardwood flooring, engineered flooring, vinyl flooring, or related floor installation services, or otherwise interact with the business. For privacy questions, you may contact Canadian Flooring at 2687 Steeles Avenue West, Toronto (North York) ON M3J 2Z8, Canada, by phone at +1 416-735-0075, or by email at [email protected].
The information collected may include your name, email address, phone number, address or project location details you voluntarily provide, preferred contact times, service interests, notes about your property, and any message content you submit through the contact form or by direct communication. If you describe room conditions, project timing, renovation plans, or budget preferences, that information may also be retained because it helps the business understand whether a service request is suitable and how to respond accurately. The site may also collect limited technical information such as browser type, device information, approximate location inferred from standard network data, referral source, and basic page interaction data through standard server logs or analytics methods used to maintain site performance and security.
Canadian Flooring uses collected information to respond to inquiries, discuss suitable flooring options, provide service-related follow-up, schedule consultations, improve customer communication, maintain records of business correspondence, reduce duplicate inquiries, and protect the site and users against misuse. Information may also be used internally to understand which services are most frequently requested in North York and nearby service areas so the business can improve clarity and responsiveness. Personal data is not collected for the purpose of selling user profiles.
Information may be shared with service providers or technical partners only when reasonably necessary for website hosting, email handling, scheduling support, spam prevention, analytics, or lawful business administration. Information may also be disclosed where required by law, regulation, court order, insurance process, fraud prevention need, or legitimate legal request. Canadian Flooring does not aim to share more information than necessary for those purposes. Contact form submissions and inquiry records should not be kept for more than 24 months unless a longer retention period is required for an active customer relationship, legal compliance, dispute resolution, warranty follow-up, or a mutually ongoing service matter.
Reasonable administrative and technical measures may be used to protect information against unauthorized access, misuse, alteration, or disclosure. Even so, no website, email transmission, or digital storage system can be promised to be perfectly secure, and users should avoid sending highly sensitive information through ordinary web forms unless specifically requested and appropriately secured. Cookies or similar technologies may be used for essential site functions, performance measurement, or user experience improvements. You can typically manage cookies through your browser settings, although disabling some functions may affect how parts of the site work.
If you are located in Canada, the European Union, or another jurisdiction with privacy rights, you may have the right, subject to applicable law, to request access to personal information, correction of inaccurate information, deletion where appropriate, restriction of certain processing, objection to certain uses, and information about how your data is handled. For EU or EEA users, this may include GDPR-related rights such as the right to access, rectify, erase, restrict processing, object to processing, and where applicable request data portability. To exercise privacy rights, contact the business using the details above. Requests may need to be verified to protect your information and comply with legal obligations.
This website and business communications are intended for legitimate service inquiries and not for knowingly collecting information from children who are below the age at which they can legally consent under applicable law. If Canadian Flooring becomes aware that information has been collected inappropriately, reasonable steps may be taken to remove it. This Privacy Policy may be updated from time to time to reflect operational, legal, or technical changes. The current version posted on this page will govern at the time of your visit unless otherwise required by law.